Privacy Policy for Quality First Home Improvement, Inc.

At Quality First Home Improvement, accessible fromhttps://www.qualityfirsthome.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Quality First Home Improvement and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Quality First Home Improvement. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Marketing Communications

At Quality First, we believe in keeping our valued customers informed about our latest promotions, offers, and updates. To achieve this, we may use various communication methods, including email, text messages, and phone calls, until you choose to opt out, either verbally or in writing.

How We May Contact You

  1. Email: We may send you marketing communications via email, providing you with information about our products, services, promotions, and special offers. You can expect to receive emails from us if you have provided us with your email address or if you have made a purchase with us.
  2. Text Messages (SMS): If you have provided us with your mobile phone number, we may send you text messages containing marketing content. These messages may include information about our latest deals, discounts, and exclusive offers.
  3. Phone Calls: We may contact you by phone to inform you about our current promotions, answer your inquiries, or provide you with personalized recommendations based on your previous interactions with us. Our goal is to ensure that you stay up-to-date with our offerings and have the best shopping experience possible.

Opting Out

We respect your preferences, and your privacy is important to us. If you no longer wish to receive marketing communications from Quality First, you can opt out at any time. You have two options for opting out:

  • Verbal Opt-Out: You can verbally inform our customer service representatives that you wish to opt out of marketing communications during a phone call.
  • Written Opt-Out: Alternatively, you can submit a written request to opt out of marketing communications. This can be done by sending an email to [email protected] or by sending a written request to our mailing address, as specified in our contact information.

Please note that even if you choose to opt out of marketing communications, you may still receive important transactional communications related to your purchases or account activity, as permitted by applicable laws.

We are committed to delivering exceptional products and services while respecting your preferences regarding marketing communications. If you have any questions or concerns about our marketing practices or wish to update your communication preferences, please don’t hesitate to contact our customer support team at [email protected]. Your satisfaction is our top priority.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Quality First Home Improvement follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Quality First Home Improvement.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Quality First Home Improvement, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Quality First Home Improvement has no access to or control over these cookies that are used by third-party advertisers.

Quality First Home Improvement’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights
(Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Telephone Consumer Protection Act (TCPA) compliance

By clicking submit, you are providing express consent to be contacted by SMS, possibly using automated technology to the number you provided. If at any time you wish to opt-out of communication, please reply “STOP” to cancel. Text “HELP” for help. Message frequency may vary. Message/data rates may apply. Submission of this form does not authorize the purchase of goods, services, or products.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Quality First Home Improvement does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.